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Why can't I log into my cPanel, WHM, or webmail?
Posted by admin on 17 September 2009 11:49 PM
Most networks have a firewall setup to block access to the ports required for cPanel, WHM, and webmail.

No need to worry, just use the proxy connections instead:

With your Linux Shared Hosting accounts, you have access to a control panel that contains the admin functions of your account. Generally you would access this using the following syntax:

This URL would change to

This URL causes a problems for some owners, as it attempts to connect to port 2082. This is an uncommon port and may be blocked by corporate and public firewalls, thus preventing access.

If you are unable to access your cPanel using the above URL, you can now access it using the following syntax:

This syntax does not connect using an uncommon port, and will allow you access. The same rules apply for Webmail and WHM.
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